Blog

Recruitment smashed! Recovery underway. The facts.

The pandemic has wiped out a decade worth of recruitment industry growth, and sent employment and revenue in our industry back to 2010 levels. Figures from IBISWorld Australia suggest staffing industry revenue in Australia has dropped $4.4 Billion in the past financial year. (Four ‘point’ four billion dollars!) Profit margins have collapsed from 4.2% of […]
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Recruitment is not Tinder. COVID screwed that.

Let’s be honest about our industry for a moment. Prior to the pandemic, technology and lack of skill drove plenty of recruiters to treat recruitment like a dating app. Swipe left. Swipe right. Post-COVID, you have a choice. Go back to being what you always were. A keyword-matching, resume-flicking, in-box spamming, transactional recruiting hack. (Ouch! […]
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Drop your fees and triple your billings. Seriously

I wrote recently about my Post-COVID nirvana. How the recruitment industry can be re-invented, with massive benefits for clients, candidates and recruiters. My ‘dream’ includes killing off the scourge of contingent, multi listed-order recruitment, which drives much that is bad in our industry. Speed over price, short cuts, resume racing, fee-discounts, poor service to candidate […]
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Go away PSA. Farewell PSL

You gotta love it when a plan comes together! This is a true tale. And it has a warning for the recovery after COVID. Precision Sourcing is an excellent medium-sized IT recruitment business in Sydney. I have been an Advisor on the Board for almost five years. When I joined, there was a big problem. […]
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Recruiters: ‘Survive. Revive. Thrive’. Your resource kit-bag.

All my COVID-19 recruiter advice is here. For Recruitment Owners, Managers and Recruiters. None of us has all the answers in this unique and most challenging of times. Here is the best advice I can come up with in response to the COVID crisis. Also some ideas I gleaned from my community. Clients, job-seekers, suppliers, […]
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In recruitment, everybody sells baby! Everybody.

It has ever been thus. In the ten-year recruiting boom (which ended in March this year BTW), companies got away with squadrons of non-billing managers and platoons of people with sexy job titles and no discernable actual responsibilities. Recruitment company productivity was declining before COVID, but now the last thing you want is ‘administration managers’ […]
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Recruiters! Need a boost? Fresh ideas? Crisis tactics?

All recruiters are challenged right now. However, giving up is not an option. In fact, we need to lift our game. I have adapted my in-real-life and video training to hard-hitting, high-quality webinar delivery of key skills and new ideas. The COVID inspired one-hour plus Q&A masterclass is perfect for now. “Survive. Revive. Then Thrive! […]
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Your Post-COVID Mantra. ‘Cash is Queen’.

One thing every owner and manager of every recruitment company has learned (or re-learned recently) is this;  ‘Cash is Queen’. I know of several recruitment companies that have gone into liquidation, have read of dozens more, and there are no doubt hundreds, maybe thousands across the world who suffered a similar fate. More will follow […]
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13 sacred ‘Agency Recruitment’ metrics. (You need them!).

Fact. ‘You can’t manage what you don’t measure’. 40 years of running recruitment businesses taught me that you need a dashboard of critical metrics. As we come out of the crisis, you must know what’s working and what is not. Opportunities will abound. But not for everybody. ‘Profitless growth’ is likely. Creating a ‘sustainable business’ […]
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