Oh dear! People won’t follow you on Twitter? Here is why!

I am no social media expert, although I have built up 45,000 plus Twitter followers to date. Truthfully, I only plunged into the social media world, including this blog, because I am a recruiter, and I ran a business that works in the digital and marketing arena. I felt I needed to know what the […]
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‘Large metallic balls’ or not, customer experience is the pathway to recruiting greatness

It has been a while since I had a really good laugh reading something on the internet, but apparently this item caused me great mirth, because even people on the other side of the office came over to see what all the fuss was about. Yes, the article on Skrentny Speaks where I am described […]
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Guess what? Candidates are customers too!

Last week I blogged on the importance of customer service in the recruitment industry, and how Aquent is surveying customer satisfaction, and rewarding our staff based on customer feedback My story was picked up by recruitment journalists in Australia and the UK, and I have been fascinated by the feedback this concept has received. Comments […]
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Customer service in Recruitment. We need to put our money where our mouth is

Read the websites of any ten random recruitment companies. From any country. In the ‘About Us’ or ‘Our Services’ section, you will almost certainly find glowing and poetic prose about ‘customer service’ and the ‘customer comes first’ and ‘exceptional standards of service delivery’ and many other cliche-ridden phrases. But these claims were not written without […]
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What a Uni student taught me about morale and engagement at work

In the world of managing staffing companies, I imagine the last few years are up there amongst the hardest ever. Anyone who runs a business will be well aware of the challenge of morale, engagement and staff retention right through the downturn, but a little scenario  played a couple of years ago, close to home […]
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What future for recruiting? (Guest blog from Bill Boorman)

For a while now I’ve been changing my views on the future of recruiting. I have a feeling that the market is going to look quite different once we have shaken off the shackles of recession. I didn’t always think this way, but over the last year I have been building a fantastic network via […]
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Yes Twitter and Face Book are cool…but recruiters, get real!

Please subscribe to ‘The Savage Truth’ for alerts on new postings, recruiting information and more. It’s free and takes no more than 20 seconds to do. Subscribe ************************************************************************************************** This year, in my capacity of International CEO of Aquent, (the only global staffing company dedicated to marketing and design) I was very excited to help launch […]
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Yes Twitter and Face Book are cool…but recruiters, get real!

This year, in my capacity of International CEO of Aquent, (the only global staffing company dedicated to marketing and design) I was very excited to help launch our new website, which specifically promotes the ability of our talent and clients to connect with our Agents, via social networks, if preferred. (Note. The permanent and Search […]
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Australian Recruiters: LinkedIn or Lucked out?

During my recent RCSA speaking tour around Australia I spoke to over 500 Australian recruiters on the upbeat topic of ‘Riding the Recovery’. I have to admit it was refreshing to talk about positive ideas and strategies to ensure we take advantage of the opportunities presented by an economic revival. One of the key areas […]
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