Do you have a ‘lets-piss-candidates-off’ strategy?

The massive criticism of agency recruiters over the treatment of candidates?

Often justified. Plenty of poorly trained recruiters around, and plenty more who don’t care enough to make an effort.

But understand this.

Agency recruiters do not come in every morning and have a meeting to decide how they are going piss their candidates off that day.

Nor are agency recruiters evil people. Actually, for the most part, they are very nice and doing their very best.

The real reason behind poor candidate service is multi-listed contingent job orders, which means that most recruiters fill one job out of five.

As a result, they are so busy chasing their tail, doing work they will not get paid for, they don’t have time to give candidates the service and attention they need and deserve. This results in destructive short-term-ism, and even the best-intentioned recruiters have to ‘chase the outcome’, because so many clients jerk them around with lack of commitment.

If every job was given to one agency recruiter only, and the client demanded results from that agency, agency fees would halve, and service to clients and candidates would go up exponentially.

But that’s a Utopian dream a long way from the dysfunctional world we live in now.

But think about it if you are a client of agency recruiters.

Give agency recruiters time and respect to do good quality work… and most actually will!

And if you are an agency recruiter, work hard to secure exclusive job-orders. Sell on quality of what you do, not speed and price.

You will make more money for sure, but more importantly, satisfy more customers, and be prouder of what you do.

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