The ‘Billing Manager’ drives profit in every Agency

Every owner I talk to is excited about post-COVID growth. And it is not wishful thinking. Job orders are pouring in and optimism is high. But the bad news is that most Agencies will hit the ‘Valley of Death‘ as usual, and never grow beyond 12 to 15 staff. (even pre-covid 80% of recruitment agencies […]
  • Posted by Greg Savage
  • On May 11, 2021
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Check out the coolest recruitment office ever!

I remember it vividly. It was the darkest hour of the Covid-apocalypse in Australia. Mid 2020. Collapsing revenue. Staff losses. Lockdowns. WFH. WTF! At people2people, the pain was severe, as with all recruiters. However, more than 1,000 temps and a robust consulting team with deep relationships, combined with intelligent and swift cost-reduction, kept the business […]
  • Posted by Greg Savage
  • On May 4, 2021
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14 Agency Recruitment Metrics to run your business (Part 4. FULL SET!)

My previous three blogs (Part 1 and Part 2 and Part 3) on this topic revealed ten of the critical metrics needed to run your recruitment agency efficiently and productively. Today, the final four! All supported by the excellent data from Nigel Harse at Staffing Industry Metrics, so I can provide you with updated metrics with bits […]
  • Posted by Greg Savage
  • On April 27, 2021
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You want my one ONE BIG tip on recruitment success?

Do you want a tip on your recruitment career? The most important one I can think of? And the tip that has amplified in importance as a result of Covid? Don’t mess with your reputation. It’s the only thing you will take with you when you leave. Every contact with candidate, client or colleague is […]
  • Posted by Greg Savage
  • On April 6, 2021
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14 Agency Recruitment Metrics to run your business (Part 3)

My previous two blogs (Part 1 and Part 2) on this topic revealed seven of the critical metrics needed to run your recruitment agency efficiently and productively. Today, metrics eight through ten for your reading pleasure. All supported by the excellent data from my friend Nigel Harse at Staffing Industry Metrics, so I can provide you with updated […]
  • Posted by Greg Savage
  • On April 1, 2021
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Who fills Agency jobs fastest? Australia, NZ, UK or USA?

This is powerful data at numerous levels from Jobadder. Firstly, how long have we been preaching that Agency recruiters need to realise the value of their database, extracting the gold buried with the many candidates locked within? I have said many times that for most Agencies, their database is like a candidate graveyard. It is […]
  • Posted by Greg Savage
  • On March 30, 2021
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Agency Temp demand nosedives. Then soars!

In most downturns, we can rely on temporary and contract demand to hold up better than permanent hiring. Indeed, we usually see it come back much earlier than permanent. My experience is you can grow a robust Temp/Contract business long before the recession is officially over. The figures from JobAdder showing temporary & contract demand […]
  • Posted by Greg Savage
  • On March 23, 2021
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What do you say if your Client uses The ‘C’ Word?

As the market recovers, misguided clients will try to push down agency fees. Under the flawed impression that ‘recruiting is easy now’ and ‘there are lots of candidates because of Covid’, some employers will try to leverage recruiters on fee, and they will use both old tactics and new. I have blogged about how you […]
  • Posted by Greg Savage
  • On March 16, 2021
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14 Agency Recruitment Metrics to run your business (Part 2)

In the last blog on this topic, I shared the first four of the fourteen critical metrics you need to run your recruitment agency effectively. You need these ratios and benchmarks to help you drive excellence and to make sure you don’t drive your business into the ground. With brilliant data from my friend Nigel Harse at Staffing […]
  • Posted by Greg Savage
  • On March 11, 2021
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Agency 2020 Permanent Placement Trends. The facts.

Recently, I shared the telling JobAdder data on new job-orders taken by Recruitment Agencies in 2020 in Australia and New Zealand. Today, actual permanent placements made. Empirical data gleaned from many thousands of recruiters across both countries. ( You can get the full JobAdder Report here!) Permanent placements are the definitive measure of permanent hiring […]
  • Posted by Greg Savage
  • On March 9, 2021
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